The Rise of Digital Outdoor Billboards - Signs of the Times

Although it might be intuitively obvious when you think about it, most people have simply overlooked billboards as a growing advertising medium. Did I say "growing"? Well yes, I did. More and more highways and roads are being built. More vehicles are on the road, fuel costs and mass transit subsidies notwithstanding. Stuck in traffic? Sitting on a commuter rail or waiting at the shelter for the next public bus to whisk you off to work? Guess what. You're staring at an advertisement. Increasingly, outdoor space is being used to serve multiple advertisements – tri-fold slat advertising, roll-away-screen advertising. But in case you haven't noticed, digital billboards are beginning to pop up everywhere – New York City has them on the sides of buses and the tops of taxi cabs.

Makes sense. As consumers have taken more control over the advertising they see on the devices they use, what better place to capture attention than on a billboard you are simply staring at while you are waiting, traveling or driving to your next destination. So yes, digital billboards are growing even faster (see, for example, an article posted by the BBC news service in the UK entitled, Outdoor Advertising Goes Digital).  Not only that, but digital billboards provide the ability to alter messages at will and can be interactive – with QR Codes, Bluetooth sensors, RFID tags, SMS Text message promotions (to see some examples, take a look at the slides from my recent presentation at the 10th Annual SME Digital Forum - Rosenbaum Presentation).

Legal issues? Well first, there is the intrinsically public nature of billboard advertising generally – which means you have to be more sensitive to standards, community norms and specific regulations applicable to categories of advertising (e.g., municipal ordinances regarding tobacco advertising near schools, etc.). Plug number 1 – you should always consult your legal advisors when reviewing billboard advertising. For example, could this have been approved? The disclosures are there, after all!

OK, just kidding. But that said, a new issue has arisen regarding the safety of digital advertising for drivers. Flashing lights, moving images, animated sequences can be distracting. Well the debate isn't all that new. (Digital Billboards Spark Safety Debate (2007); Digital billboards: Good business or danger to drivers? (2010)). Nor is it limited to the United States (e.g., Do digital billboards add to danger on UAE roads? (2009)).

Perhaps the increased number of digital billboards is raising concern that every roadway, bus shelter and available space outdoors will be consumed with Times Square-like illumination all the time. So far, studies report that digital outdoor advertising is safe. For example, see the March report of Watchfire Digital Outdoor entitled, "Digital Billboard Safety Confirmed". The safety issue likely will continue to rear its head periodically, along with questions about propriety of certain types of ads served on digital billboards, and I assume the inevitable claim that the lights are keeping everyone in the neighborhood up at night – although on a long drive late at night, perhaps flashing lights are a good thing.

In any event, outdoor billboard advertising isn't dead. It's being transformed, along with all other forms of advertising and marketing. Need help from lawyers who understand both advertising and digital transformation? Reed Smith is the place to look. Feel free to call me, Joseph I. ("Joe") Rosenbaum, or any of the Reed Smith attorneys with whom you regularly work.

FTC Proposes to Update Dot Com Disclosure Guide to Online Advertising

"Dot Com Disclosures" [PDF], the Federal Trade Commission's (FTC) guidance for online advertisers, was issued in May 2000.

Yesterday, the FTC issued an announcement [FTC Staff Invites Comments Regarding "Dot Com Disclosure" Business Guidance Publication [PDF]] asking for comments and suggestions from interested parties regarding updates to the online advertising guidance, based on the fact that when Dot Com Disclosure was first released, social media, mobile marketing, "apps" and similar innovative advertising and content distribution mechanisms either did not exist, or were in their infancy.

The online world and the online and mobile world of advertising has changed radically and continues to evolve dynamically since 2000, and if you want your comments to be considered, the FTC must receive them by July 11, 2011. Comments will generally become matters of public record at http://www.ftc.gov/os/publiccomments.shtm.

Are you in the online or mobile advertising industry? Do you create, use, share or obtain data from "apps"?   Do you want your views to be considered – whether as part of an industry association or individually, or both? Need help crafting your submissions and comments?

If you need help from lawyers with decades of experience, Reed Smith is the place to look. Feel free to call me, Joseph I. ("Joe") Rosenbaum, or any of the lawyers within the Advertising Technology & Media law practice group, or any of the Reed Smith attorneys with whom you regularly work. We will be happy to help you.

10th Annual SME Digital Forum - Rosenbaum Presentation

As we’ve done in the past, Legal Bytes is happy to post, in addition to charts and references and links to valuable sources of information, a copy of the presentation given by Joseph I. (“Joe”) Rosenbaum at the 10th Annual SME Digital Forum hosted by La Asociación de Ejecutivos de Ventas y Mercadeo de Puerto Rico (SME) (Association of Sales and Marketing Executives of Puerto Rico).

The presentation, in PDF format, can be read and downloaded right here, “Social and Mobile and Clouds, Oh My! The Brave New World of Marketing in the Digital Age,” with only the audio/visual clips and commercials having been omitted because of their file size. Of course, if you want further information about the presentation or any of the materials covered or referred to, please don’t hesitate to contact Joe directly at jrosenbaum@reedsmith.com.

Twitter Buys TweetDeck

Although unconfirmed directly, CNN and CNET are reporting that Twitter has acquired London-based TweetDeck for a reported $40 million. TweetDeck is a desktop application that uses Adobe Air and is attempting to create a user interface in columnar form to entice users to display and ostensibly manage their social media connections.

SME Puerto Rico Hosts the 10th SME Digital Forum

Joseph I. ("Joe") Rosenbaum has been invited to speak at the prestigious SME Digital Forum hosted by La Asociación de Ejecutivos de Ventas y Mercadeo de Puerto Rico (SME) (Association of Sales and Marketing Executives of Puerto Rico).

This 10th edition of the Forum will be held Wednesday, May 25, and includes the presentation of the "2011 SME Digital & Mobile Behavioral Study" and the "Digital SME Awards." From what we understand, this is the first time the Forum has been expanded to include concurrent seminars and lectures on topics such as legal, digital marketing and emerging trends. An honor to be invited; a privilege to attend; an exciting opportunity to learn and network with other professionals. See you there!

China Announces State Internet Information Office

This post was written by Joseph I. Rosenbaum, Frederick H. Lah, Zack Dong and Amy S. Mushahwar.

On May 4, 2011, the Chinese government announced it was establishing the State Internet Information Office, an office dedicated to managing Internet information. According to the announcement, this office will be responsible for directing, coordinating, and supervising online content management. The office will also have enforcement authority over those in violation of China's laws and regulations (see, for example, China sets up office for Internet information management). While there are reports that many believe the purpose of the new office will be to censor political and social dissidents (see, China Creates New Agency for Patrolling the Internet, the office may also have a key role in thwarting illegal spamming and other dubious data practices.

Further, many see the establishment of this office as another step forward for the Chinese in terms of establishing their own data-protection regime. China has long been considered as lagging behind other countries in terms of their data-protection standards (quite possibly by design), and with no comprehensive data privacy law, businesses have had little guidance concerning the handling of personal data. China published the draft Personal Information Protection Measures in 2005, but those Measures have not yet been adopted and little progress seems to have been made since then. However, in February 2011, China issued a draft of the "Information Security Technology - Guide of Personal Information Protection" ("Guidelines") to address the lack of guidance and standards surrounding online information practices in China. The Guidelines include standards with respect to collecting, processing, and using data, and there are provisions related to the transfer of data to third parties. While the Guidelines are technically non-binding, they still provide important guidance for businesses in China on how to protect the online information of China's citizens. With the Guidelines still under review, Reed Smith lawyers will continue to monitor developments to see what form the Guidelines will take in the future.

If you have or are considering a presence in China, you need to know and be attentive to many things, if you are to succeed in the Chinese marketplace. That’s why you should contact Frederick H. Lah in our Princeton office, Zack Dong in our Beijing office, Amy S. Mushahwar in our Washington, D.C., office, me, or the Reed Smith lawyer with whom you regularly work. When you need legal guidance or have questions about regulations that apply online, on the Web, and across the Internet, in almost any part of the world, let us know. We are here to help.

Deep Throat Gains Respectability in the Digital Age

Check out the International Law Office to see its authorized, customized article, “Investigative journalism enters the digital era”  of our prior blog posting, “Dear WikiLeaks, Here We Come. Sincerely, The Wall Street Journal.” Thanks, ILO!

Useless But Compelling Facts - MayDay: Because NOBODY Got the Last One

Let’s try again by converging questions about media with some trivia drawn from U.S. history, with a multi-part question. Can you tell me the U.S. President and the year: (a) the first to have his inauguration photographed; (b) the first inauguration to be recorded by a movie camera; (c) the first inauguration aired on radio; (d) the first inauguration to be televised; and (e) the first inauguration to be televised in color.

If you know the answers and are first to send them to me, you’ll win. Send your answers directly to me at jrosenbaum@reedsmith.com.

Useless But Compelling Facts - May 2011 Answer

Not only did NOBODY answer last month’s question correctly, but to give you the correct answer, NOBODY ever actually said “Play it again, Sam.” At least not in the motion picture Casablanca, and it’s probably one of the most famous movie misquotes ever. In fact, the character Ilsa Lund (played by Ingrid Bergman) says, “Play it, Sam, for old time’s sake, play as time goes by.” Later in the movie, Rick Blaine (played by Humphrey Bogart) says, “You played it for her, you can play it for me. If she can stand it, I can! Play it!”

Self-Regulatory Ad Industry Effort Continues to Drive Forward

In a turbo boost for the advertising industry’s self-regulatory initiative (See Advertising Industry Collaboration Releases Self-Regulatory Online Behavioral Advertising Principles), Chrysler has picked Evidon as its exclusive provider for online behavioral advertising compliance services. Both in advertising and through website notifications, Evidon will power the delivery and display of the Ad Choices icon on Chrysler advertising online, and the corresponding disclosures to consumers about how their online behavior is collected and information used – and allowing those consumers to opt-out. Of the U.S. automakers, Chrysler is the first to use the system across its brands; and if a consumer prefers not to allow Chrysler to use behavioral data, he or she can simply click on the blue icon, which opens a pop-up browser window that explains how the advertising is matched with that consumer’s browsing activity and other information—not only to inform the consumer, but also to allow the consumer to opt-out of future behavioral advertising originating from Chrysler ads. We understand that each of the individual brand websites within the Chrysler group will also have notices that give individuals comparable information, and notices regarding how they can opt out as well.

As always, if you need more information about the advertising industry’s self-regulatory initiative; advice regarding compliance; or legal help in understanding the dynamic, ever-changing environment for advertising, marketing and privacy, call me, Joseph I. (“Joe”) Rosenbaum, or any of the Reed Smith attorneys with whom you regularly work. Our lawyers deal with these issues every day.

Mobile Advertising & Marketing - Myths & Miffs

Thanks to the Digital Marketing Committee of the Association of National Advertisers for having me attend and give a presentation on mobile advertising and marketing yesterday. A copy of the presentation is available for your reading enjoyment right here: “Mobile Marketing or I Know Where You Will Be Next Summer & Other Mobile Marketing Myths.” (PDF)

UK ICO Issues Guidelines for Online Compliance - C is for Cookie

The Information Commissioner's Office in the United Kingdom, in furtherance of the European Union's "browser cookie" laws (EU Privacy and Communications Directive), has just published a set of guidelines that commercial enterprises will need to comply with when the new law goes into effect May 26. (See ICO Advice on New Cookie Law Published.) Because the laws' requirements relate to technology and marketing, the intention of the new guidelines is to provide guidance on compliance for businesses.

For background, in case you haven't been following this closely, in November 2009, the European Parliament amended the Directive of Privacy and Electronic Communications 2002/58/EC (sometimes referred to as the e-Privacy Directive) that mandated that websites give consumers the right to opt out of receiving cookies (in most cases by changing settings on their web browsers). The 2009 amendments reversed the requirement, setting the default as "opt in." Consumers will have to give permission (informed consent) to a website in advance, to allow a cookie to be placed on their computer.

The UK ICO's guidance makes it clear that all businesses, private and public, will be required to get consent from the user, in advance of having a browser cookie downloaded and installed on the consumer's computer. In addition, the ICO has amended the UK Privacy and Electronic Communications Regulations to mandate that clear and thorough information – to ensure informed consent - is provided to end users, explaining why their information is being stored and how it will be used by the commercial enterprise. Expect to see consumer-directed information soon, alerting consumers as to what their rights are and what to expect as businesses comply with the new law and regulations.

As you probably know if you are a loyal and longstanding reader, Legal Bytes in 2009 reported that the major players in the online advertising industry had issued self-regulatory principles concerning online behavioral advertising (Advertising Industry Collaboration Releases Self-Regulatory Online Behavioral Advertising Principles), and intended to create an industry self-policing mechanism, as well as disclosures to consumers concerning the use of their personal information. The self-regulatory mechanisms in the United States – these being similar – have followed an "opt out" approach to consumer privacy and the control of personal information. For multinational and international businesses worried about compliance (and that includes all you web browser publishers) – well, it's complicated.

As always, if you need guidance for your advertising, marketing, privacy or data protection efforts, call me, Joseph I. ("Joe") Rosenbaum, or any of the Reed Smith attorneys with whom you regularly work. Our lawyers deal with these issues every day.

Do Not Track - Diving Deeper Into the Quicksand

Coming on the heels of a bill aimed at preventing children from being tracked, introduced by Rep. Ed Markey (D-Mass.) (see, Rep. Markey Releases a Kids Do Not Track Discussion Draft Bill): Today, Jay D. Rockefeller (D-W.Va.), Chair of the Commerce, Science & Transportation Committee in the U.S. Senate, introduced a Do Not Track Online bill that would empower the FTC to promulgate rules "that establish standards for the implementation of a mechanism by which an individual can simply and easily indicate whether the individual prefers to have personal information collected by providers of online services, including by providers of mobile applications and services . . . "

A copy of the proposed legislation is available here for you to download and read Do Not Track Online Act of 2011 – Proposed Rockefeller Bill (PDF). Of course, if you need legal guidance, advice or representation as these bills are introduced and make their way through the legislative process, don’t hesitate to call us. We are here to help.

The Tip of the Iceberg - 'Do Not Track' Kids Bill Proposed

After several months of anticipation, Rep. Ed Markey (D-Mass.) released his Kids "Do Not Track" discussion draft bill. At face value, this bill appears to have a narrow focus of online behavioral activities toward children, which we normally define under the Children's Online Privacy Protection Act ("COPPA") as any individual younger than 13. However, such is not the case. This bill would amend COPPA to expand some marketing provisions to teens under age 18, and may, in effect, require better age screens, given teen savvy (and their propensity to lie about their age).

If enacted, this bill has the potential to create complications when marketing to the crucial college age and young adult market as more sophisticated age screens will require all to enter information that they might not want to share online.

To read the entire Reed Smith Alert and find out more, just check out Rep. Markey Releases a Kids Do Not Track Discussion Draft Bill.

Useless But Compelling Facts - May 2011

Now this time we are returning to some motion picture trivia and ask you to tell us in what motion picture and in what year, was the line “Play it again Sam” uttered and by whom – the name of the character will do!

If you know the complete and correct answer and if are first to send it to me, you’ll win. Send your answers directly to me at jrosenbaum@reedsmith.com.

Useless But Compelling Facts - February 2011 Answer

First, thanks to David A. Berman, who works right here in the Big Apple, as Information Technology Counsel, in the Office of the General Counsel of the New York City Department of Information Technology & Telecommunications, for correctly noting that on January 6, 1978, the first formal copyright notice appeared on the Carl Sandberg commemorative stamp issued by the United States Postal Service. Congratulations and well done.

FDA Examines Social Media: Food, Drugs and, Yes, Social Disease

Although it might not be obvious from the way the memorandum and discussion topic listing is phrased, the FDA Risk Communication Advisory Committee of the U.S. Food & Drug Administration is examining the use of social media, networking and new technology in assessing its Risk Communication protocols. The memorandum lists some publicly available background materials as reference points for the committee meeting yesterday (Background, May 5, 2011 Risk Communication Advisory Committee Meeting), and there is an associated list of discussion topics for the meeting (FDA Risk Communication Advisory Committee, Discussion Topics).

As we all appreciate, communication and dissemination of information about food and drugs affects the health and safety of literally millions of people. Preventing misinformation, as well as the timely availability of helpful, relevant and important information, is critical to any communication strategy. The Risk Communication Advisory Committee clearly appreciates the fact that technology (including social networking and mobile communication channels) can often quickly provide and make available accurate and helpful information to health and medical professionals, as well as to the population that might be at risk or individuals who need to know in any given situation – whether they are or are not on social networks or online. That said, like any other new technology or new application, implementing a system that optimizes the benefits of the use of technology, while minimizing the risks inherent in such adoption, is not a trivial or simple task.

If you are interested in following the proceedings, or have an interest in the use of social networking, cloud computing or any number of new technologies as they relate to legal, regulatory and compliance obligations and requirements, don’t hesitate to contact me or the Reed Smith attorney with whom you regularly work. We will make sure you get the help you need.

Dear WikiLeaks, Here We Come. Sincerely, The Wall Street Journal.

The Wall Street Journal just announced it has established a secure mechanism that allows "newsworthy" materials to be uploaded to its separate, but internal, secure servers. The new service, Safehouse, is a logical outgrowth of the age-old newsgathering function. That noted, one can only imagine everyone scratching their heads saying, "What took you so long?" considering the international notoriety garnered by the most visible recent leak-gathering organization, WikiLeaks.

Legal Bytes was certainly not alone in highlighting the WikiLeaks phenomenon (see IMHO - Wiki Wiki True to Its Meaning), so it's a bit surprising that traditional news organizations had not previously moved aggressively into the digital technology age with their news-gathering activities. That said, kudos to the industry for opting to enter the digital age on the input side of the process and create competition in this arena, just as competition among journalists has existed for centuries.

The presumption is the WSJ upload process will be secure and apparently anonymous - the accumulation of anonymous and pseudonymous tips, leaks and leads has long been part of every investigative reporter's and journalist's job. Other news organizations are also rumored to be working on similar services, although not having done an investigation myself, others perhaps may have already launched. The WSJ service will reportedly provide encrypted digital file transmissions and, according to the Safehouse website, will seek to minimize the amount of technical information (read that to mean, traceable information) that the service receives on its servers.

Joseph I. ("Joe") Rosenbaum is a partner in the New York office of Reed Smith, global chair of its Advertising Technology & Media law group – oh, and is the editor, publisher and often author of posts on Legal Bytes.

Celebrity Endorsements - The Fame, Blame or Shame Game

In January, Ace Metrix released a report questioning the relative value of celebrity endorsements ("Celebrity Advertisements: Exposing A Myth Of Advertising Effectiveness"). Just last month, a new study, co-sponsored by Ketchum and conducted by the Nielsen Company and BlogHer, took a look at social media trends among women and found online women were almost twice as likely to be influenced to consider a product based on a blogger they follow, rather than a pitch from a celebrity (2011 Social Media Matters Study).

Most of us understand that a few seconds of exposure on Oprah can mean the top of the best seller list, but celebrity steps and mis-steps can often pose, shall we say, "challenges," for a brand. Celebrities such as Tiger Woods, Charlie Sheen, Lindsay Lohan and a host of others have seen their ups and downs. Correspondingly, advertising-endorsement considerations when dealing with any celebrity can be a mixed bag, depending on timing, relevance, image and a host of other factors—many outside the sponsor's control. Sometimes neutral and other times negative, these recent studies suggest there are fewer success stories than one might otherwise assume.

Does this mean the end of celebrity endorsements? Probably not. But it may mean advertisers and agencies will become more selective and objective in evaluating the cost of promotions involving celebrities. Someone suggested celebrities should be compensated based on the "performance" of the advertising. First of all, that's nothing new. However, in case you are wondering—and to throw in a quick legal byte—if a celebrity has a financial interest in the outcome of advertising involving that celebrity, yes, Legal Bytes has already noted that the FTC has an "app"etite for that: FTC (Revised) Endorsement Guides Go Into Effect.

The Advertising Technology & Media law practice group at Reed Smith has lawyers with decades of experience in working with advertisers and agencies handling matters involving celebrity endorsements—the good, the bad and, sometimes, the ugly. Let us know if you need us. We are happy to help.