Federal Reserve Board Has a Free Gift (Card) For You

Remember when Legal Bytes posted that little note about gift cards now being part of the Credit Card Accountability Responsibility and Disclosure Act of 2009, for the first time formally bringing gift cards under federal regulation? Remember we told you that as part of the process, “by July 2010, the Federal Reserve Board is to have crafted and approved new rules covering consumer disclosures (i.e., advertising, application forms, etc.)”?

Well today, the Federal Reserve Board announced proposed rules that would restrict gift card fees, limit expiration dates to a minimum of five years (after issuance or the last time funds were loaded), and prohibit dormancy, inactivity, and service fees, unless it was limited to once per month, the consumer was notified, and the inactivity has lasted for at least one year.

The FRB has been busy around Regulation E (EFT). Last week, the FRB announced its Final Rule surrounding ATM and one-time debit card overdrafts (See “The Fed Notices an Overdraft – Decides to Close the ATM Window”, posted on Legal Bytes earlier today). These regulations are also promulgated under Regulation E, and although the proposed rules have not yet been published in the Federal Register (expected soon), you can download a copy here: Federal Register – Gift Card Rulemaking Notice.

Congressional Hammer Poised to Strike at Financial Advertising

The late Will Rogers, that wonderful American humorist from Oklahoma, once said: "This country has come to feel the same when Congress is in session as when the baby gets hold of a hammer." Presumably, the image conjured up by that remark relates to just how much damage can be done before someone takes the hammer away! Well, in those days, Mr. Rogers lauded then-President Franklin D. Roosevelt for taking the hammer away from Congress before they did too much damage. If the strong response the newest Administration/Congressional initiative has evoked from the banking, advertising and media industries is any indication, one might conclude that President Obama has been providing too many hammers these days. This may be a little longer than my usual blog post, but read on . . . you won’t be disappointed.  

To provide a little context for the consternation, a few months ago, gift cards were inserted (for the first time) into federal legislation, ostensibly targeted at the practices of financial institutions applicable to credit cards. Where previously state legislation reigned supreme, the promotion of gift cards, disclosures regarding dormancy or inactivity fees, expiration dates, among other things, became part of U.S. federal law under the new Credit Card Act of 2009.. The legislation was intended to prevent abuses in the credit card industry and protect consumers, and in that spirit, a section covering gift cards seemed like a nice idea. But when it came to gift cards, it was unclear what problems had arisen that were not already (or couldn't be) dealt with by state law – what was broken that needed to be fixed by federal regulators. Is concentrating regulatory power and discretionary rulemaking in the hands of federal agencies, simply for the sake of control, always a good thing?

So in case you haven’t heard, let’s talk about the newly proposed Consumer Finance Protection Agency (the “CFPA”). The CFPA is part of the Administration’s regulatory reform proposal submitted to Congress a few months ago, intended to provide a new regulatory framework for the financial services industry and, among other things, prevent practices and problems that led to the current crisis in the financial industry. Well, if you are a banker, broker-dealer, insurer or a financial officer, you probably already know the government is considering such major reforms and a restructuring of the current regulatory scheme.

BUT, have the finance folks told the marketing and advertising professionals to start worrying too? Perhaps now would be a good time to do so! In referring to the CFPA, Edward L. Yingling, President of the American Bankers Association, has said, “This agency would have broad powers that go beyond every consumer law that has ever been enacted.” You see, the newly proposed Consumer Financial Protection Agency Act of 2009, now fast-tracking its way through the U.S. House of Representatives, would restructure the Federal Trade Commission and give much of its current responsibility for regulating financial services-related advertising and marketing to a brand new regulatory agency - the newly proposed CFPA. I direct your attention to Subtitle C – Specific Authorities (Sections 131 - 139) of the Act, which would give the new CFPA the authority to review not only consumer lending practices, but also fraud and deceptive advertising, to determine and establish rules governing whether or not marketing practices and advertising are misleading, or if consumer financial products and services are being advertised and marketed fairly to consumers. By the way, the CFPA would also be empowered to interpret and enforce the new Credit Card Act of 2009 noted above. Would it surprise you that the Association of National Advertisers and the U.S. Chamber of Commerce would worry about what a new and potentially confusing and overlapping regulatory scheme, and a completely new regulatory agency, will mean for the advertising, agency and media industries?

If you thought all you had to worry about were things like privacy, behavioral advertising, free speech, blogger liability for claims, ‘Net neutrality, cloud computing, celebrity endorsements and social media - tweet, tweet – think again. Just yesterday, Advertising Age reported that some media industry professionals fear certain aspects of the new legislation will hold media liable for simply running advertisements related to financial services and products that the newly created CFPA believes are misleading. That would effectively push media into the role of de facto censors of advertising content. In other words, it would be a "safer" path (read less legal liability) to simply refuse to accept or run advertising that it determines might be too risky. One section of the proposed bill would empower the CFPA to create standards regarding what is or is not lawful in financial services advertising. Another section could be construed to extend liability to anyone in the chain of development, insertion, creation, displaying or broadcasting an unlawful advertisement. Could that be you?

Want an example? You have a co-branded credit card tied to a loyalty rewards program. You charge, pay the bill and earn points. Those points can be redeemed for television sets, trips to Steamboat Springs, hotel stays or Diamond Club tickets at Yankee Stadium for the World Series (just some wishful predictive thinking here). So credit card issuer A, co-branding partner B, and rewards program merchant participants C and D co-sponsor advertising promoting the use of the card, earning points and the wonderful rewards available. Not too far fetched is it? BUT, if the new CFPA determines these points really aren't "free" and neither are the rewards you "earn," but rather the costs and expenses are implicitly part of the credit card interest rates or annual fees that apply - does that mean everyone, including the media or network that ran the ads, is liable, too? Could be, at least the way the legislation is currently worded. Hmmmm. . . does it feel chilly yet?

Let us not forget that the Administration and Congress have been confronted with a regulatory framework that many would argue did not work and is not aligned with changes that have taken place in the financial services industries for decades. Let us also not discount the fact that with good intentions, both the Administration and Congress are seeking to provide a more effective and sensible regulatory framework for financial institutions and protection for consumers and business. But, much like the Credit Card Act of 2009 and its inclusion of gift cards, this new legislation would appear to go well beyond its intended purpose, in areas that have drawn significant criticism.

By asking "if it’s not broken why fix it," critics argue that it makes no sense to move much of the authority of the FTC, which currently regulates financial services fraud, and unfair, misleading and deceptive advertising practices, to an entirely new agency with even broader powers. On the other hand, supporters, including John Taylor, President of the National Community Reinvestment Coalition, believes that “It’s obvious from the history of the last 20 years that the regulators never understood that protecting consumers is also a way of ensuring the safety and soundness of financial institutions.” Regardless of which viewpoint you subscribe to, in my view, whether the financial regulatory system is broken and needs fixing isn’t even the right question to ask. Instead we should be asking why we should regulate or re-regulate more than is necessary, and invite confrontation. We should ask if Congress seeks to make changes for the sake of change, or are there actual or perceived failings – at the FTC, among financial regulators, or in the enforcement of existing advertising and media regulations - that require new or re-regulation? If you listen to the debate, no less than free speech, freedom of the press, interstate commerce, and states’ rights issues are at stake. At a minimum, it would seem the inclusion of sweeping, and potentially contentious and/or confusing, changes - to the regulators, to the regulatory framework, and to the allocation of legal risk and liability – are a needless distraction from an already complex and difficult challenge: financial regulatory reform. Ignoring these issues may trigger another two laws - Murphy’s Law and the Law of Unintended Consequences.

Need to understand more? Want to have a voice in the process? Need experienced counsel or guidance? Call me, Joseph I. Rosenbaum, or Douglas J. Wood or Leonard A. Bernstein, or the Reed Smith attorney with whom you regularly work.

Credit Card Act of 2009: Act I, Scene 1

A few months ago, Legal Bytes noted the progress of the Credit Card Act of 2009 (the “Act”), and when it was signed into law, we updated that blog post with a note about the inclusion, for the first time in federal law, of coverage of gift cards.

Today, some of the credit card protections the Act affords consumers go into effect. First, credit card bills must be mailed to the consumer at least 21 days before payment is due. Second, significant changes to the rates or fees that apply to credit cards can’t be implemented unless consumers are given at least 45 days’ notice. In both cases, this represents an elongation of the prior regulations (14 days and 15 days, respectively). 

Provisions of the Act also in effect now prohibit credit card issuers from raising their fees and interest rates without any notice if a credit card account holder fails to make a payment on time or goes over their credit limit. In most cases, such a charge would have required approval from the issuing institution anyway.

Most of the other significant provisions of the Act come into effect next February (e.g., restrictions on increases in interest rates for existing credit card balances), and by July 2010, the Federal Reserve Board is to have crafted and approved new rules covering consumer disclosures (i.e., advertising, application forms, etc.).

If you need to know more about compliance and credit cards—offline or online—contact me (Joseph I. Rosenbaum) or the Reed Smith attorney with whom you regularly work. We are happy to help.

Gift Cards: The Chart is Free. It's Our Experience You Pay For.

Last month, Legal Bytes posted Online Gaming Laws Survey – Free (Yes, You Read Correctly), which also included a link that would allow readers to download a copy of a chart summarizing the U.S. laws that apply to online gaming (Survey of U.S. Federal and State Gaming Laws & Regulations). In that posting, I asked "Why would a law firm be giving away such valuable research for free online, on the web, for everyone to see?" The answer, my friend, is . . . (you were expecting a Bob Dylan line, weren’t you) . . .

The answer is simple. We know that many lawyers and firms can do research! While it may come as a shock to some, it comes as no surprise to us that Reed Smith may not be the only, or even the first, law firm that has done 50-state surveys of various laws and regulations. However—and it’s a big HOWEVER—Legal Bytes may be among the few lawyer-driven blogs that actually gives research away to any visitor to our blog—for nothing. You don’t even have to be a client, but you may want to be. It’s free. Yours for the taking.

It’s free because in this age of information and social media, we believe it’s not the research that distinguishes lawyers or law firms. Oh, of course we must do research and, of course, we need to be good at it. We are. But clients want lawyers who can wisely and effectively apply and use the research; lawyers who know how to use years of hands-on experience gained from working with clients, and apply it to real-world, real-life and real-time situations. We give research away because our sustainable competitive advantage is based on relationships, and the depth and wealth of experience that enables us to bring value to clients when they call.

So, just as with online gaming, we turn today to gift cards and gift certificates, online and offline, and the wealth of experience our Advertising Technology & Media law group has developed and applies regularly for clients. The experience that lets us give valuable research away for free. So enough philosophy, show us the money.

In connection with the work we do for many clients, we have found it useful to develop and maintain a database, which we update periodically, relating to Gift Cards, payment instruments that are increasingly blurred with prepaid debit cards, stored value cards, smart or chip-cards, reward cards, discount certificates, and traditional credit, charge and debit cards. If you are in this market, you already know there are regulations that require certain disclosures, certain restrictions on expiration dates and on the imposition of inactivity fees, as well as escheat and abandoned property laws that may apply on a state-by-state basis. You also know that for the first time, the Credit Card Act of 2009 will impose federal legislative and regulatory requirements on gift cards.

So with pleasure to all of our current (and future) Legal Bytes readers and subscribers, here is a link to our publicly available chart covering Federal and State Gift Card Laws. The chart provides a handy citation and reference tool for the various gift card and gift certificate laws in the 50 United States and the District of Columbia, and includes a description of the newly enacted Credit Card Act of 2009, which provides certain consumer protections applicable to gift cards under U.S. federal law.

Now the disclaimers. First, no chart can be as comprehensive or as up-to-date or clear as actually reading and knowing the statutes and regulations themselves. It is a guide, not an authority, and you should not rely on it for anything other than as a roadmap to proper and thorough legal counsel based on the source material itself. That said, let’s not minimize its value either: it represents the distillation of years, and of hours of work and effort. A special thanks to Keri Bruce and Stacy Marcus for helping to consolidate and refine it so that it is ready for prime time.

In addition, you should note that the chart doesn’t cover state escheat, abandoned or unclaimed property laws that may apply to the "breakage" that remains unused on gift cards, nor does it cover the various licensing and regulatory compliance obligations applicable to money transmitters under state law. But it does cover disclosure requirements and expiration date restrictions, as well as various exclusions and exemptions, and, of course, it provides citations to the relevant laws in each jurisdiction. Free!

As you skim through the chart, you may also notice a non-legal, but extremely relevant observation. Most states that have gift card statutes have amended them within the past few years. This is not a coincidence. The widespread distribution of a variety of gift cards by companies, not just for gifts, but as promotional tools, loyalty rewards or merchant incentives, coupled with technology that has detached the "value" from the physical piece of paper or plastic and is increasingly represented by codes or user IDs entered onto website pages, has caused lawmakers and regulators to reconsider the applicability and wording of laws that in some cases have been on the books for decades—first enacted when retail stores gave out paper certificates completed by the merchant in the store. Furthermore, the economic downturn has resulted in an unprecedented number of bankruptcies and failures among retailers, merchants and companies that sold gift cards to consumers and that are no longer around to honor them—leaving consumers as unsecured creditors attempting to recoup money paid for instruments that no longer are accepted in payment for their intended use.

What this means for enterprises that are involved in the gift card and/or gift certificate business, and for consumers, as well as for lawyers who counsel, advise and represent any of the parties, is that this area of the law is dynamically changing and being re-configured to reflect our inter-connected, digital information age. Whether online or offline, this is a sophisticated regulated category of financial payment services that are evolving in a complex retail, promotional, loyalty-reward consumer environment, with a large number of possible variations, offered and used across multiple jurisdictions, governed by an even larger number of laws and regulations increasingly examining consumer protections necessary as the products and services evolve. So if you are wondering why we give the chart away for free, don’t wonder too long. If you are in this business and you need help from lawyers who know this area and can provide experienced, practical counsel, call me, Keri Bruce or Stacy Marcus, or your favorite Reed Smith lawyer, all of whom are happy to help.

Gift Cards Tag Along with Credit Card Legislation

We previously reported its progress in Legal Bytes and last week, President Obama signed into law the Credit Card Act of 2009. Although the bulk of the Act (and the bulk of the publicity surrounding its enactment and passage) deals with credit cards, it also amends the Electronic Funds Transfer Act and implements federal regulation of general use pre-paid cards, gift certificates and store (retail) gift cards. The new law is scheduled to take effect Aug. 21, 2010, and substantively deals with dormancy fees (so-called “inactivity” or service fees) and expiration dates. 

In the area of dormancy or inactivity fees, the new law prohibits them unless there has been no activity for 12 months. In addition, in order to impose any such fees, certain disclosures must be made to the consumer prior to purchase. The new law also prohibits expiration dates of less than five years, and requires clear and conspicuous disclosure of the expiration date, if any. In addition, gift certificates issued as part of an award, loyalty or promotional program (i.e., no money or other consideration is given) are, as is the case with many state laws, excluded. And speaking of state laws, the Act specifically does not pre-empt state laws that provide greater consumer protection. 

What else should you know. First, plastic cards and payment code devices used solely for telephone services or that are reloadable, are not marketed or labeled as gift cards or certificates, not marketed to the general public, and issued in paper form only (including those that apply to tickets and events), are not covered by the requirements of the new Act.  Second, the law authorizes the Board of Governors of the Federal Reserve, in consultation with the FTC, to develop requirements concerning the amount of dormancy fees that can be charged (only once each month), and to more carefully seek to define which provisions of the Electronic Fund Transfer Act and Regulation E apply in this context. 

So, for states that have had no, or lesser, consumer protections, the Act clearly establishes a minimum federal threshold for the imposition of dormancy fees and the prohibition of expiration dates earlier than five years. For states that already have or may yet impose more stringent requirements, those requirements are specifically permitted under the Act, so you will still have to keep track of state requirements in this area. 

If you need to know, you need to contact Keri Bruce or Joseph Rosenbaum – or your favorite Reed Smith attorney – who will be more than happy to help you.

Give Credit (Card), No Give a Gift (Card)! Why Not Give Both?

Although consumer credit regulation is hardly new – Regulation E, the Fair Credit Reporting Act, Regulation Z and laws regulating disclosures, debt collection practices, billing statements and the like have been around for decades – for the first time in U.S. history, Federal legislation is tackling pricing, rate modifications, advertising disclosures and fees, and adding a gift card angle as well. 

While the House has not yet passed this or any other version of the legislation, those in the know believe a similar, if not identical, bill will be approved by the House of Representatives and that the President is likely to sign it. 

Are you a bank, payment card association, credit union or financial institution that issues credit cards or gift cards? Here are highlights of the bill that passed the Senate:

  • When marketing, a card issuer would not be permitted to increase any advertised ‘teaser’ rates for at least a year after a new account was opened for the consumer, and promotional rates advertised to consumers must remain in effect for at least six month;
  • Unless the credit-issuing institution can get proof that anyone under 21 can actually repay their credit card debt, credit cards can only be issued to individuals under the age of 21 if a parent, legal guardian or guarantor agrees in writing to be responsible for the debts;
  • If a consumer pays more than the minimum balance due, the excess must be applied to the balance with the highest interest rate;
  • Card issuers will not be allowed to change rates retroactively on existing balances (there is an exception where the consumer is past due by 60 days – which, I guess, presumes that when a consumer can’t afford to pay their balance within 60 days, it’s ok to raise their rates since they probably won’t be able to afford to pay a higher rate either);
  • Bills for balances due must be sent at least three weeks (21 days) before their due date;
  • Card issuers will no longer be able to charge additional fees to consumers for alternate payment mechanisms (e.g., by mail, telephone, online, electronic, wire transfers), unless the consumer requests and the issuer offers some type of ‘expedited’ service;
  • Consumers must be asked if they want to allow ‘over-limit’ credit transactions and if they do not affirmatively consent, the card issuer will not be permitted to charge a fee if the issuer still authorizes the transaction (e.g., your credit limit is $1,000 and you charge something for $1,001 and the authorization system approves the transaction anyway);
  • Changes in the terms and conditions that apply to consumer cardholders will require at least 45 days’ notice; and
  • The minimum amount of time a gift card must remain valid for use will be 5 years. First, it is likely this will apply to gift cards that are consumer-oriented and where full value is paid, and not to discounted, bulk sales, non-consumer, incentive, employer or promotional gift cards – but then the legislation isn’t final yet, is it? Furthermore, the Federal legislation is not likely to preempt more consumer-friendly State law (e.g., California prohibits any expiration date on such gift cards), but it will place a minimum level of consumer protection against earlier expiration, even in States that have no applicable regulation.

There is also consideration being given to removing any current legal and contractual restrictions on merchants that would allow them to differentially price their products and services based on the incremental costs (or savings) of accepting different forms of payment. When credit and debit cards were scarce and cash was king (cash, as in ‘currency’), regulation and industry groups frowned upon differential pricing, arguing that allowing a merchant to charge more for the use of a credit card was discriminatory to the consumer – even though the cost of accepting such payment instruments was higher (the merchant pays a fee (discount rate) to the card-issuing enterprise for the privilege of accepting the particular brand of card). Furthermore, the growth of corporate and purchasing cards and the use of payment instruments in B2B transactions has resulted in situations where a manufacturer accepts a purchasing card (procurement-based credit card) in payment of sales to distributors, wholesalers and retailers – a fee is charged to the manufacturer for the card transaction. This chain continues until a consumer makes a retail purchase, and if any or all of these transactions involve branded payment instruments and not cash, travelers’ checks, bearer bonds or two goats and a chicken, today, a fee would most likely accrue on each payment-card transaction at each step of the way . . . significantly raising the cost to everyone and ultimately the consumer. Stay tuned.

So: Consumer Credit? Co-branded promotions? Loyalty Rewards Programs? Gift Cards? Premiums and Incentives? Retail Promotions? Payment Card Industry (PCI) Data Security Standards? Privacy & Data Protection? Identity Theft? Data Breach? Pre-Screening? Online Digital Payment Systems? Corporate Cards? Purchasing Cards? E-Commerce? Regulation E? Regulation Z? Statement Insert Advertising; Credit/Demographic Market Segmentation? Free? APR? Limited Time Offer?

Any of these sound familiar? It’s what we do? Our Advertising Technology & Media Law Group; our Financial Institutions Group; our Data Security and Identity Theft Group . . . need we say more . . . If you need help (or you are just over stimulated by the flurry of legislation, regulation and excitement), call us or email me at jrosenbaum@reedsmith.com. We can help.

Gift Cards (The Gift That May Stop Giving) *

Attention holiday shoppers. Not sure what to buy Aunt Matilda or cousin George? A gift card allows them to buy whatever they like? Maybe. Large retailers such as Sharper Image, Bombay Company and Linens ‘N Things have filed for bankruptcy or gone out of business, leaving behind millions of dollars in unused gift cards. In bankruptcy, money left on a gift card is treated as a debt, which the bankruptcy court can decide if it is to be repaid, and how. If the retailer stays in business, the court may allow it to continue to honor its cards, but even then consumers may not get the full value. Sharper Image, for example, was allowed to continue accepting gift cards, but only if the cardholder spent twice the value of the card in a single transaction. Bombay Company was allowed to pay its gift-card holders 25 cents on the dollar. If the retailer closes its doors, it is possible the consumer’s only recourse would be to file a claim and stand in line with the other unsecured creditors.

Retail consumer gift cards are regulated by myriad state laws that typically deal with service fees, expiration dates and disclosure requirements, but most have no protections for consumers if a retailer goes bankrupt. Consumer groups are pressuring the FTC to require retailers to segregate gift card funds and hold them in trust. Thus far, the FTC has only issued an “FTC Consumer Alert,” advising consumers to consider the financial condition of the retailer before buying a gift card, warning about diminished value in bankruptcy.

Not unrelated, a recent General Counsel’s Opinion from the FDIC noted that some “gift” cards issued by banks (e.g., stored value cards) would be considered “deposits” covered by FDIC insurance, if the funds are held by an insured depository institution for the benefit of the cardholders. In contrast, gift cards issued by retailers—”closed loop” cards paid from funds held by the retailer—are not covered. While the issuer must follow requirements to qualify the monies as deposits, covered by FDIC insurance, retailers may increasingly turn to qualified institutions to operate gift card programs in order to allay consumer fears.

What Do DSS, GLB and SOX Have in Common?

If you carry, accept, use, issue or have anything to do with the world of credit cards, debit cards, gift cards, smart cards, stored value cards, pre-paid cards—need I go on?—you need to pay attention to DSS. That is the Payment Card Industry’s Data Security Standards that apply to all types of payment cards issued by the major card-issuing companies. The PCI DSS, in case you hadn’t heard, requires, as an example, that personally identifiable card data be rendered unreadable (truncated, encrypted, firewalled, decapitated—is anyone reading) whenever it is potentially exposed to a third party, when it’s stored, transmitted, used or processed. If you are a merchant with significant card-transaction volumes. encryption can be expensive or time-consuming or both—and no one wants to slow down transactions at the point of sale or at the point of billing. The DSS also requires audit records be kept so breaches can be detected, compromises traced and data integrity monitored. Yes, there are DSS Audit Guidelines from the PCI as well. Not to mention the fact that more than 30 U.S. states already have some form of data breach legislation that requires disclosure, notice and, in some cases, that some remedies be made available to consumers who are or potentially might be the victims of lapses in data protection.

Acquiring institutions—those financial institutions and card processors that have the relationships with merchants that accept and process cards—have until year-end to bring their systems and relationships into compliance, and some card associations are offering rewards for early compliance, but stiff penalties for delays and failure to comply.

How complex does it get? Well, imagine that a merchant opts to mask all credit card numbers, even though address information is unencrypted—but the numbers aren’t visible within any systems and therefore can’t be cross-referenced. PCI compliant? Probably? BUT, that won’t comply with Gramm-Leach-Bliley, the privacy statute applicable to banks and financial institutions that requires otherwise. What about SEC regulations regarding customer data and, of course, Sarbanes-Oxley, which says, “You must control access to your information.”

It’s enough to give anyone a headache. That’s why Reed Smith has a Financial Services, Corporate & Securities, Intellectual Property and, of course, an Advertising Technology & Media Law practice—so you get one seamless solution to your problems, no matter how complex the world gets.

Gift Cards in the Legal Limelight

In a decision of potentially far-reaching consequences, on Aug. 1, 2006, a U.S. District Court in New Hampshire ruled the sale of Simon Giftcards—prepaid electronic stored value cards—sold by the company that owns and operates shopping malls, are not subject to certain provisions of the New Hampshire consumer protection laws and are preempted by federal law. Simon cards look like ordinary plastic credit cards and operate on the Visa network. Simon became subject to action by the Attorney General in New Hampshire because each card had an expiration date and fees were imposed that reduced their value, violating provisions in New Hampshire’s Consumer Protection Act.

Simon cards are issued by U.S. Bank (formed under the National Bank Act) and MetaBank (a federal savings association under the Home Owners’ Loan Act). Simon had agreements under which each bank owns and issues the cards, manages the “account” relationship with the consumer, and sets the fees and terms that apply. Simon is responsible for advertising, marketing, promoting and selling the cards. Simon has no right to define or change the terms of the contract between the bank and consumer. Simon sells a Giftcard to a consumer and collects payment. The amount of purchase, minus an initial fee, is loaded onto the card, and Simon gives the consumer a copy of the card agreement along with the card. Simon deposits the funds into the bank’s account and the bank pays Simon a sales commission. When the consumer uses the Giftcard, the bank sends the money to the merchant through the Visa network, and all further deductions or fees charged are bank charges.

New Hampshire sought to stop the sale of these cards—asserting that Simon sells these Giftcards as an agent for the banks; and since Simon is not a bank, New Hampshire laws can be applied against Simon. Because the Giftcard is sold by Simon—a non-bank—the state claimed federal laws don’t preempt any limitations New Hampshire law impose to protect its citizens.

In deciding the case, the court notes that state regulations are preempted whenever they conflict with federal regulations, or when state law impedes the accomplishment of federal law objectives. Clearly, state regulation cannot limit fees charged or impose restrictions on the contract between these banks and the purchaser—thus state regulation is preempted. But what about Simon?

Well, the court notes the OCC has already ruled that if federal law authorizes a national bank to exercise a power, a state may not infringe that authorization. So New Hampshire may not enforce its consumer protection regulations against Simon either. Why, you ask? Because banks and savings’ associations have the right to use agents to conduct their business and routinely co-brand and co-market products to promote sales—for example, issuing private label department store cards and co-branded credit cards, auto dealers soliciting loans to finance vehicles, or tax preparers soliciting tax refund anticipation loans. Just because a third party is involved does not transform the card into a non-bank product, nor does it subject that product to state regulation.

Simon doesn’t control the contract between the bank and the consumer, and Simon is not compensated by fees imposed on Giftcard holders—the banks get those. Simon is paid a sales commission and the court notes: “If the State were able to enforce provisions of its CPA against Simon, one of two consequences would necessarily follow: either the banks would be required to stop all sales in New Hampshire…or the banks would have to alter the terms and conditions of the contractual relationship between themselves and purchasers of those Giftcards to comply with local law. Given that the Giftcards are banking products issued by federally chartered and federally regulated banks, the State cannot force those banks to elect between those options…. If there are to be any restrictions on fees associated with the Giftcards, or limitations imposed on expiration dates, they must come either from Congress or the federal agencies empowered by Congress to oversee national banks and federal savings associations.”

The ruling doesn’t mean all state consumer protection (or other laws) are preempted, but it does mean those particular regulations at issue in this case—the expiration date and imposition of fees that diminish the value of the card—are the domain of federal banking laws and regulations when the instrument is issued by them. New Hampshire’s Consumer Protection Act cannot restrict those aspects of the Giftcard, even against Simon, a non-bank sales agent. The state cannot do indirectly what it cannot do directly.

We have lots of experience with gift cards, stored value cards, prepaid cards and financial services. Our own Len Bernstein, one day before the ruling above, captured some important news about New Jersey regulation of gift cards in the New Jersey Law Journal, and we have professionals throughout the firm who follow and are knowledgeable in this area. Contact me, Len Bernstein, Russ Frandsen, Kaveri Subbarao or Catherine Wu—we can help you.
 

Beware of Regulators Bearing Gift Cards

Although many people think the Trojan Horse story comes from Homer, the Iliad ends before Odysseus comes up with the famous deception and the Odyssey occurs after Troy has fallen. It is Virgil, the most famous poet of Ancient Rome, who wrote the Aeneid that actually fills the gap. In Book II, the priest Laocoon warns the Trojans not to accept a giant wooden horse placed outside the walls and gates of Troy: “Quidquid id est, timeo Danaos et dona ferentes”—which translates into “Whatever it is, I fear Dardanians [Greeks] even when they bring gifts.” While we have come to think of a “Trojan” Horse as a form of malicious code—a computer virus wrapped in a friendly cocoon—the “Trojan” Horse wasn’t really Trojan at all: it was a Greek horse figure filled with Greek fighters who deceived and overpowered the drunken Trojans who thought it was a gift. The English expression “beware of Greeks bearing gifts” is derived from Virgil’s Aeneid.

Deception is also at the heart of legislation regulating gift cards, gift certificates, e-cards, gift codes and similar instruments—we’ll call them all gift cards in this article. Essentially plastic or electronic prepaid or stored value cards, they can be purchased or obtained by one person, freely transferred or gifted to another, used in promotions, or used by the original purchaser. Years ago, prepaid phone cards adorned the walls of gas stations and retail outlets. Today, newsstands, retail stores, the Internet are filled with them—adorning walls, displays, check-out counters, e-greeting card websites and online digital music services.

Gift cards owe their origins to pieces of paper issued by merchants allowing one person to pre-purchase value that can be given to someone else as a gift and which they can then use at an establishment to purchase goods or services available from that merchant. When you engage in a transaction with a merchant at the point of sale, you are presumed to know (or you should be able to know) the terms and conditions that apply. While there are legal exceptions, a posted sign that says “no refunds, no exchanges—store credit only” is part of the bargain you make when buying from that retailer. But what about a gift? If I hand you a gift card, how will you know what restrictions or limitations apply…the Trojan Horse!

Not limited by geography, gift cards can be used virtually (pardon the pun) anywhere. Chain store near you? Buy a gift card for your nephew across the street or across the country. Know a teenager who loves rock and roll, but prefer not sending a check for $100 and hope they head for the CD rack? Send a gift card that enables downloads, CD or subscription purchases online.

So you try to use a gift card. The merchant says, “I’m sorry, this card has expired.” WHAT? You present your unused $50 gift card in payment for a $45 item. The merchant says, “I’m sorry, your card only has $42 left on it.” WHAT? Moving, you find that old gift card you forgot about six years ago and head straight for the retailer. Sorry, no money? WHAT?

The increased proliferation of gift cards—fostered by the ease of shopping on the Web, anywhere, any time—has stimulated a flurry of legislation. Some statutes, like “escheat” laws, have been around for some time and legislatures are shoring up loopholes which have allowed them to escape the “abandoned property” net.

Without an expiration date on the card or disclosures that make the expiration clear to the recipient, how would they know? Many states have begun to pass consumer protection legislation prohibiting expiration dates or requiring their disclosure, or both. That’s good news for us lawyers—states are neither uniform nor consistent, there are exceptions to the requirements, and new and amended laws are coming up all the time at both the state and federal level (think FTC, disclosure, misleading advertising practices, Trojan Horses)—so you’ll have to ask us to help. By the way, federally chartered banks are not regulated by state law or the FTC directly. Gee, this really is a legal nightmare, isn’t it?

Now back to escheat laws which appoint the state as custodian for unclaimed property of their citizens. Sometimes referred to as “abandoned” or “unclaimed” property laws, they all have one purpose: To protect the consumer if the entity that promises to pay is no longer around. If it’s your money, fill out a form proving it’s yours and the state sends it back to you—even years later. While they are complex, laws typically require the holder of the funds to escheat to the state, all monies left unused in inactive accounts after some period of time. When? Time periods vary, not all states have such laws, and not all laws cover gift cards. Getting the hint yet?

Getting dizzy? What if you buy a gift card in Texas, for your aunt in Illinois? Or you are sitting at your computer in New York, arranging an e-gift card (code) to be emailed to your sons in California? Which “consumer” is to be protected? Which state’s escheat laws apply? What if you don’t know who I gave it to? Where the recipient chooses to use it? What if you move?

To avoid these abandoned property laws, some gift card issuers have attempted to impose “dormancy,” “inactivity” or “administrative” fees which are deducted from the unused gift card balance after some period of inactivity (e.g., after X months, a fee of Y will be deducted each month). It is easy to see how dormancy fees can reduce or eliminate the amount available on the gift card and the amount to escheat. An unused gift card could wind up not being much of a “gift” at all. So states are passing laws prohibiting (or limiting) the imposition of dormancy fees and requiring disclosures.

The bottom line: Gift cards, like Trojan Horses, are not always what they seem to be and are more complex than a simple gift. Reed Smith has helped numerous companies untangle the web of laws and regulations. We routinely follow developments in this area, whether state or federal legislation or regulation. How can we help you?